Q: Do you sell your products as a retailer or wholesaler?
A: We only sell at the wholesale level. You must have a registered business and be a reseller of our products in order to buy from us.

Q: Why can’t I see the prices on your website?
A: In order to see prices on our website you must first register with the website. You must provide your name, company name, address and so on. After we verify this information you will be allowed to view all prices and shop online.

Q: Why do I see two prices for each product?
A: One price is the suggested retail price. The other price is the wholesale price. The wholesale price will be your price when you purchase an item.

Q: What is the minimum purchase?
A: The minimum purchase is $100 wholesale per order before shipping and taxes. There is no minimum quantity for any style.

Q: What currency do you use?
A: All prices on our site are in Canadian dollars. But we do accept foreign currency at the daily exchange rate set on the day we ship your order.

Q: How are you able to offer such low prices?
A: We have our own factory in China so we can produce goods in large volumes at a lower cost and pass these savings on to our customers.

Q: Are your products made of sterling silver?
A: We guarantee that all of our goods are 925 Sterling Silver. We have been in the jewelry business for more than 24 years. We have very high quality standards and manufacture with only the best quality silver.

Q: What payment do you accept?
A: We accept cheque, money order, Visa, MasterCard or cash on COD orders and in office purchases.

Q: Do I have to pay sales tax?
A: In Canada : Provinces within Canada that only have the Goods and Services Tax (GST) of 5% will have this tax added on to the cost of their order. Otherwise, provinces with the Harmonized Sales Tax (HST) of 12%, 13% or 15% will have this tax added on to the cost of their order.
B: Outside Canada : If you have proper identification then you are exempt from both GST and HST.

Q: What is sterling silver?
A: Pure 100% silver looks bright and white and is extremely soft. In order to enhance its beauty and durability fine silver jewelry is made of sterling silver. This is composed of 92.5% silver and 7.5% copper alloy.

Q: What is rhodium plating?
A: Our rhodium plated jewellery is made of sterling silver. Then we plate the jewellery with rhodium to give each piece a very expensive look that is nearly identical to platinum jewelry. Also, the rhodium plating is very effective to help prevent the silver from oxidizing or tarnishing. This means that you don't have to spend time cleaning your silver jewellery.

Q: Are my personal details safe?
A: Yes. We use a secure server and all administration pages use SSL (Secure Sockets Layer) technology. This prevents any third parties to view your personal information. And we do not in any way give, sell or rent out any of your personal information.