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|Pricing and Billing|
|Do I have to pay sales tax?|
|Wholesale orders within Canada will have the HST (13%) or GST (5%) added on to the cost of their order. The sales tax will be determined by the province you reside in. Foreign buyers, with proper identification, are exempt from HST.
To qualify for wholesale pricing you must provide us with your resale tax license number and company information. Also, we require a minimum order of $100 CND before sales tax. There will be an extra charge for postage and handling.
|I have a question on my charges.|
|Click the "My Account / Order Status" link at the top right hand side of our site to review your orders. You may compare your order history on our website, with your financial records. If you have further questions or concerns, please contact customer service for further assistance.|
|I need a copy of my receipt/invoice.|
|Click the "My Account / Order Status" link at the top right hand side of our site to print invoices.|
|When will my credit appear on my account?|
|Credits usually take 7-10 business days from the time we receive your item(s).|
|When will my credit card be charged?|
|Your credit card will be charged within 24 hours prior to shipment of your item(s).|